by DataThings
Augmented Business captures frontline insights through short, empathetic AI check-ins, structures them into a temporal knowledge graph powered by GreyCat v7, and makes them instantly usable via semantic search (RAG) and real-time, explainable reports. Every component runs 100% on-premise with zero data leakage and GDPR compliance built into the architecture from day one.
Your teams already hold the solutions to recurring problems, proven best practices, and critical operational knowledge. The challenge isn't creating new information—it's surfacing, structuring, and activating what you already know. Traditional knowledge management systems fail because they demand extra work, create information silos, and can't keep pace with your organisation's evolving reality.

AI pre-fills entries automatically from daily check-ins, eliminating manual data entry and reducing administrative burden by up to 85%.
Reuse proven solutions discovered anywhere in the company, reducing wasted effort on problems already solved by 60%.
Automatic expert matchmaking connects people facing similar problems, accelerating issue resolution by 70%.
Preserve critical expertise despite employee absences, turnover, or retirement through systematic capture and structured storage.
Live dashboards with weak-signal detection and predictive alerts give you visibility into operational reality as it unfolds.
Augmented Business serves the entire leadership chain, from board-level strategy to operational execution. Every stakeholder gains targeted visibility and actionable intelligence aligned to their specific needs and responsibilities.
Consolidated visibility across operations, better-informed trade-offs, and proactive risk anticipation. Move from quarterly retrospectives to continuous intelligence.
Live progress tracking with earlier obstacle detection and removal. Stop managing by exception; start leading with foresight and data-driven interventions.
Access a living library of best practices that drives higher speed, improved quality, and consistent execution across distributed teams and complex initiatives.
Accelerated troubleshooting through instant access to previous solutions, faster onboarding with contextual knowledge transfer, and measurably lower mean time to resolution (MTTR) on recurring incidents.
Measured engagement levels with sentiment analysis, early identification of burnout risks or team friction, and data-driven interventions that address issues before they escalate.
Augmented Business transforms everyday conversations into structured, searchable, and actionable knowledge through a carefully designed three-stage process. Each stage is optimised for minimal friction, maximum value, and complete sovereignty over your data.
Delivered seamlessly in Microsoft Teams, Slack, or via a secure phone bot. The assistant adapts its tone and vocabulary to each team's context and preferred language, making participation natural rather than burdensome.
Responses are instantly transformed into a temporal knowledge graph enriched with semantic metadata—themes, projects, teams, relationships, and recurrences. Everything is stored locally on your infrastructure with complete sovereignty.
The temporal dimension preserves context: you can see how knowledge evolved, when solutions were discovered, and which approaches were tried and abandoned. This living history prevents repeated mistakes and accelerates learning.
Augmented Business respects your time. Check-ins take 10–15 minutes, never more. The AI assistant remembers previous conversations, proposes intelligent completions, and reformulates responses to eliminate duplicate input. There's no administrative overhead, no separate system to log into, and no disruption to existing workflows.
Participation feels natural because it's embedded in the tools your teams already use daily—Teams, Slack, Outlook, or a simple phone call. The assistant adapts to individual working styles, language preferences, and communication patterns, making knowledge capture feel like a helpful conversation rather than corporate bureaucracy.
The AI reformulates, proposes completions, and remembers context across conversations. Say it once; the system handles the rest.
Faster answers to questions, organic peer-to-peer help, and stronger habits of continuous improvement emerge naturally from consistent participation.
The system learns your team's language, recognises recurring themes, and surfaces insights automatically—no configuration or training required.
Augmented Business delivers a comprehensive platform for capturing, governing, and activating organisational knowledge. Every capability is designed for enterprise security, seamless integration, and measurable business impact.
Works natively inside Teams, Slack, Outlook, SharePoint, and phone channels. No new tool to learn, no workflow disruption—your teams continue working exactly as they do today whilst gaining intelligent support.
Real-time dashboards track progress, identify bottlenecks, and highlight wins. Proactive alerts flag recurring risks and deviations before they become critical. Explainable recommendations tie directly to evidence in your knowledge graph.
Augmented Business automatically identifies relevant peers based on problem-solution similarity, domain expertise, and current availability. When someone faces a challenge, the system surfaces colleagues who've solved similar issues—complete with context about their approach and outcomes.
The expert finder respects privacy through an anonymous ask option for sensitive questions, and it auto-proposes meeting slots in Outlook or Teams with a context summary so both parties arrive prepared. This transforms informal knowledge sharing from serendipitous to systematic without adding bureaucracy.

Employee encounters an obstacle or unfamiliar challenge during daily work.
System identifies colleagues with relevant experience and proven solutions.
Proposes meeting time with context summary; both parties arrive prepared.
Solution shared, relationship formed, organisational capability strengthened.
Augmented Business transforms time tracking from a dreaded monthly chore into an automatic byproduct of daily work. The system pre-fills timesheets by project, activity, and duration based on check-in conversations, then routes them through your existing approval workflows. Native exports support common timesheet systems, whilst the Bring-Your-Own Connector SDK enables integration with any legacy platform—custom connections are quoted based on complexity.
Project, activity, and time data extracted automatically from daily check-ins. Employees review and approve rather than creating from scratch.
Common timesheet systems supported out of the box with standard approval workflows and audit trails maintained.
Implement timesheets in your current system—any legacy platform is eligible via add-on API. Custom connection quoted by complexity.
Augmented Business supports multilingual teams without compromising data sovereignty. Our on-premise MT/ASR (machine translation and automatic speech recognition) runs entirely on your infrastructure, enabling phone-bot check-ins in multiple languages with zero external API calls or cloud dependencies.
Each team can configure its preferred language and domain-specific glossary, ensuring technical terminology, product names, and industry jargon are translated accurately. This capability is particularly critical for organisations operating across European markets or those with distributed, multilingual workforces.
Local ASR converts voice check-ins to text without external services.
All translation happens on-premise; no data leaves your perimeter.
Per-team terminology ensures accuracy for technical and domain-specific language.
Augmented Business is architected from the ground up for organisations with stringent security, privacy, and regulatory requirements. We don't offer sovereignty as an optional add-on—it's the foundation of our platform. Every component runs on your infrastructure, under your control, with cryptographic guarantees and comprehensive audit trails.
All models, data, and processing run inside your perimeter. No external API calls, no cloud dependencies, no data exfiltration risk. You maintain complete sovereignty over your intellectual property and operational intelligence.
Customer-managed keys via HSM or KMS, field-level encryption for sensitive data, and zero-retention LLM mode ensure prompts and outputs aren't persisted beyond your policy. You control the keys; we never have access to plaintext.
Redaction pipelines automatically remove personally identifiable information (PII) and secrets before knowledge is shared across teams. Configurable policies ensure compliance with your data classification standards.
Purpose limitation, data minimisation, access rights, and erasure capabilities built into the architecture. Subject access requests and right-to-be-forgotten workflows supported natively.
Risk management framework, human oversight mechanisms, comprehensive auditability, and technical documentation aligned with EU AI Act requirements for high-risk AI systems.
Full security audit documentation available on request, including penetration testing results, threat model, and security architecture review.
Built in Europe. Powered by GreyCat v7 (real-time temporal-graph engine) and a local high-performance LLM. Designed for organisations that refuse to compromise on data sovereignty, security, or compliance.
Augmented Business delivers quantifiable improvements across operational efficiency, knowledge continuity, and leadership visibility. These benchmarks represent indicative outcomes observed across deployments—your specific results will be refined through a tailored ROI simulation in your context.
Time lost to solving already-solved problems eliminated through systematic knowledge reuse and solution discovery.
Mean time to resolution decreased through expert matchmaking and instant access to proven solutions from across the organisation.
Administrative burden reduced through AI pre-filling and smart & seamless approvals, freeing employees for higher-value work.
Managers gain more insights into team progress, obstacles, and emerging risks through continuous reports and proactive alerts.
Preserve critical expertise despite employee turnover, absences, or retirement. New hires access institutional knowledge from day one, accelerating onboarding and reducing the "knowledge cliff" when senior employees depart.
Weak-signal detection identifies emerging problems before they escalate. Recurring issues surface automatically, enabling root-cause analysis and systematic resolution rather than repeated firefighting.
Augmented Business follows a structured deployment methodology designed to minimise disruption whilst maximising adoption and impact. Our four-week implementation path takes you from initial scoping through pilot validation to organisation-wide scaling with full enablement and support.
Scoping & Infrastructure
Interview Design & Tuning
Pilot Launch (2–3 Teams)
Organisation-Wide Rollout
This timeline assumes infrastructure readiness (on-premise servers or private cloud allocation). For organisations requiring additional change management support or leadership ritual design, we offer optional coaching services to embed the check-in practice into existing team rhythms and management cadences.
Augmented Business pricing reflects our commitment to sovereignty and transparency. Unlike SaaS models where you pay indefinitely for access to your own data, our structure separates the one-time implementation investment from the ongoing subscription, giving you complete cost predictability and independence.
The implementation cost covers the on-premise RAG infrastructure, dedicated server provisioning, integration connectors, security hardening, and initial customisation. Once deployed, you own and control the entire stack—no vendor lock-in, no data hostage scenarios.
From €70,000
On-premise RAG implementation with dedicated server, infrastructure setup, connector configuration, security hardening, and initial customisation.
€2 per User per Week
Includes platform updates, priority support, model improvements, feature releases, and quarterly success reviews. No hidden fees or usage-based charges.
100% Included
Complete data sovereignty with zero external dependencies, customer-managed encryption keys, and on-premise processing. Your data never leaves your perimeter.
All pricing excludes VAT. Volume discounts available for deployments exceeding 500 users. Enterprise agreements with multi-year commitments receive preferential terms and extended support SLAs.
Augmented Business adapts to diverse operational contexts whilst maintaining its core value proposition: capturing frontline knowledge, eliminating rework, and accelerating resolution. These use cases illustrate how organisations across sectors deploy the platform to address their specific challenges.
Eliminate recurring equipment breakdowns by spreading shop-floor fixes and operator insights across shifts and locations. New hires ramp up faster by accessing tribal knowledge about machine quirks, optimal settings, and troubleshooting sequences. Reduce unplanned downtime through systematic capture of maintenance best practices.
Reuse project accelerators, proposal templates, and delivery methodologies across engagements. Reduce onboarding time for new consultants by giving them instant access to case studies, client solutions, and lessons learnt. Cut proposal lead-time by surfacing relevant past work and team expertise automatically.
Halve mean time to resolution on recurring incidents through expert matchmaking and solution reuse. Enable cross-team knowledge flow to prevent duplicated tickets and siloed expertise. Accelerate root-cause analysis by surfacing similar historical incidents and their resolutions with full context.
Capture field insights from distributed operations teams to improve dispatch efficiency, root-cause analysis, and service reliability. Preserve critical knowledge about ageing infrastructure, non-standard configurations, and local conditions that impact maintenance and emergency response.
Sovereign capture of operational know-how with strict compliance, comprehensive audit trails, and automated PII redaction. Meet regulatory requirements for explainability, data residency, and governance whilst improving operational efficiency and employee capability development.
These anonymised examples demonstrate the tangible business impact Augmented Business delivers across different operational contexts. Outcomes vary based on organisation size, maturity, and specific implementation scope—your results will be modelled during the ROI simulation phase.
A mid-sized European manufacturer deployed Augmented Business across four production lines with 180 operators. Within six weeks, recurring defect rates decreased by 34% as operators discovered that solutions found on Line A directly addressed problems on Lines C and D. The system automatically surfaced these connections, eliminating repeated troubleshooting and trial-and-error.
Key Metric: 34% reduction in recurring defects, 22% reduction in quality-related downtime.
A professional services firm with 350 consultants implemented Augmented Business to capture project learnings and delivery best practices. After three months, analysts measured a 22% increase in reuse of solution patterns, templates, and methodologies across client engagements. New hire onboarding time decreased by 30% as junior consultants accessed contextual knowledge instantly.
Key Metric: 22% increase in solution reuse, 30% reduction in onboarding time, 18% improvement in proposal win rate.
An enterprise IT department supporting 5,000 employees used Augmented Business to tackle recurring support tickets and knowledge silos. The platform automatically matched help-desk engineers with colleagues who'd resolved similar issues previously. Mean time to resolution (MTTR) for known-issue categories decreased by 47% within two months, and ticket duplication fell by 38%.
Key Metric: 47% reduction in MTTR for recurring issues, 38% fewer duplicate tickets, 12% improvement in first-contact resolution rate.
Clear answers to the questions we hear most often from prospective clients evaluating Augmented Business for their organisations.
No. Everything runs on your servers or your private hosting environment. There are no external dependencies, no cloud API calls, and no data leaving your perimeter. Complete sovereignty is the default architecture.
Yes—extensively. Customise by team, project, period, and language. The question set, tone, vocabulary, and frequency adapt to each team's context. Multilingual support and voice check-ins via phone bot are supported entirely on-premise.
Typically 10 business days for an initial scope, assuming infrastructure readiness. Week 1: scoping and setup. Week 2: customisation and tuning. Week 3: pilot with 2–3 teams. Week 4: scale-out and handover. Timeline may extend for complex integrations or change-management requirements.
Multiple layers of protection: On-premise deployment by default, customer-managed keys via HSM or KMS, field-level encryption, and zero-retention LLM mode. Redaction pipelines automatically strip PII and secrets before knowledge sharing. You control access, encryption, and retention—always.
Comprehensive and extensible. Native Microsoft 365 support (Teams, Outlook, SharePoint), popular business systems (Jira, ServiceNow, Confluence, GitHub, GitLab, Salesforce, Zendesk), and a Bring-Your-Own Connector SDK for legacy environments. REST API for custom workflows and in-house systems.
Yes. Native exports and approval workflows for common timesheet systems, plus custom connectors for your current setup. The Bring-Your-Own Connector SDK enables integration with any legacy platform—custom development quoted based on complexity and scope.
EU AI Act readiness built-in. We provide comprehensive artifacts: risk management framework, human oversight mechanisms, audit trail documentation, and technical documentation aligned with high-risk AI system requirements. Security audit available on request.
Recommended and supported. Most clients start with 2–3 pilot teams, validate outcomes over 4–6 weeks, then scale progressively. The platform scales from 10 to 10,000+ users without architectural changes. Phased licensing available to match your rollout schedule.
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Augmented Business