Augmented Business

by DataThings

Your sovereign AI that helps every employee—every day—and transforms their time-sheets into actionable collective intelligence.

Request a Meeting

Unlock the Know-How of Your Organisation

Augmented Business captures frontline insights through short, empathetic AI check-ins, structures them into a temporal knowledge graph powered by GreyCat v7, and makes them instantly usable via semantic search (RAG) and real-time, explainable reports. Every component runs 100% on-premise with zero data leakage and GDPR compliance built into the architecture from day one.

Your teams already hold the solutions to recurring problems, proven best practices, and critical operational knowledge. The challenge isn't creating new information—it's surfacing, structuring, and activating what you already know. Traditional knowledge management systems fail because they demand extra work, create information silos, and can't keep pace with your organisation's evolving reality.

Frictionless Timesheets

AI pre-fills entries automatically from daily check-ins, eliminating manual data entry and reducing administrative burden by up to 85%.

Eliminate Rework

Reuse proven solutions discovered anywhere in the company, reducing wasted effort on problems already solved by 60%.

Faster Resolution

Automatic expert matchmaking connects people facing similar problems, accelerating issue resolution by 70%.

Knowledge Continuity

Preserve critical expertise despite employee absences, turnover, or retirement through systematic capture and structured storage.

Fact-Based Leadership

Live dashboards with weak-signal detection and predictive alerts give you visibility into operational reality as it unfolds.

Built for Decision-Makers Across Your Organisation

Augmented Business serves the entire leadership chain, from board-level strategy to operational execution. Every stakeholder gains targeted visibility and actionable intelligence aligned to their specific needs and responsibilities.

Executives & Boards

Consolidated visibility across operations, better-informed trade-offs, and proactive risk anticipation. Move from quarterly retrospectives to continuous intelligence.

Line Managers

Live progress tracking with earlier obstacle detection and removal. Stop managing by exception; start leading with foresight and data-driven interventions.

Operations & Projects

Access a living library of best practices that drives higher speed, improved quality, and consistent execution across distributed teams and complex initiatives.

IT & Engineering

Accelerated troubleshooting through instant access to previous solutions, faster onboarding with contextual knowledge transfer, and measurably lower mean time to resolution (MTTR) on recurring incidents.

HR & Wellbeing

Measured engagement levels with sentiment analysis, early identification of burnout risks or team friction, and data-driven interventions that address issues before they escalate.

How It Works: Three Steps to Collective Intelligence

Augmented Business transforms everyday conversations into structured, searchable, and actionable knowledge through a carefully designed three-stage process. Each stage is optimised for minimal friction, maximum value, and complete sovereignty over your data.

1

AI Check-Ins (Daily or Weekly, 10–15 Minutes)

Delivered seamlessly in Microsoft Teams, Slack, or via a secure phone bot. The assistant adapts its tone and vocabulary to each team's context and preferred language, making participation natural rather than burdensome.

  • What did you do? Projects, time allocation, and completed activities
  • What challenges did you face? Blockers, dependencies, incidents, and obstacles
  • What solutions did you find? Tips, approaches, workarounds, and best practices
2

Intelligent Indexing with GreyCat v7

Responses are instantly transformed into a temporal knowledge graph enriched with semantic metadata—themes, projects, teams, relationships, and recurrences. Everything is stored locally on your infrastructure with complete sovereignty.

The temporal dimension preserves context: you can see how knowledge evolved, when solutions were discovered, and which approaches were tried and abandoned. This living history prevents repeated mistakes and accelerates learning.

3

Activating Collective Intelligence (RAG + Local LLM)

  • Natural-language search: Your internal, permission-aware assistant answers questions with context and precision
  • Citations & provenance: Every answer displays sources, timestamps, and knowledge owners for complete transparency
  • Automated reports: Progress summaries, risk alerts, and evidence-based recommendations generated continuously
  • Peer matchmaking: "One of your colleague solved this three months ago—book a 11:15 slot?" Connect expertise with need automatically

The Everyday Experience: Respectful, Efficient, and Effective

A Respectful Ritual That Fits Your Day

Augmented Business respects your time. Check-ins take 10–15 minutes, never more. The AI assistant remembers previous conversations, proposes intelligent completions, and reformulates responses to eliminate duplicate input. There's no administrative overhead, no separate system to log into, and no disruption to existing workflows.

Participation feels natural because it's embedded in the tools your teams already use daily—Teams, Slack, Outlook, or a simple phone call. The assistant adapts to individual working styles, language preferences, and communication patterns, making knowledge capture feel like a helpful conversation rather than corporate bureaucracy.

No Duplicate Input

The AI reformulates, proposes completions, and remembers context across conversations. Say it once; the system handles the rest.

Visible Outcomes

Faster answers to questions, organic peer-to-peer help, and stronger habits of continuous improvement emerge naturally from consistent participation.

Adaptive Intelligence

The system learns your team's language, recognises recurring themes, and surfaces insights automatically—no configuration or training required.

Key Capabilities: Enterprise-Grade Intelligence Infrastructure

Augmented Business delivers a comprehensive platform for capturing, governing, and activating organisational knowledge. Every capability is designed for enterprise security, seamless integration, and measurable business impact.

Integrated AI Assistant

Works natively inside Teams, Slack, Outlook, SharePoint, and phone channels. No new tool to learn, no workflow disruption—your teams continue working exactly as they do today whilst gaining intelligent support.

Knowledge Governance & Trust

  • Verification workflow: Designate knowledge owners, define review cycles, and track status (Verified / Needs Review / Draft)
  • Citations & traceability: Every insight displays its source, creation date, and validation history
  • Access-aware answers: Respects existing access control lists; users see only what they're authorised to view

Dynamic Reports & Alerts

Real-time dashboards track progress, identify bottlenecks, and highlight wins. Proactive alerts flag recurring risks and deviations before they become critical. Explainable recommendations tie directly to evidence in your knowledge graph.

Expert Matching and Peer Intelligence

Connect the Right People at the Right Time

Augmented Business automatically identifies relevant peers based on problem-solution similarity, domain expertise, and current availability. When someone faces a challenge, the system surfaces colleagues who've solved similar issues—complete with context about their approach and outcomes.

The expert finder respects privacy through an anonymous ask option for sensitive questions, and it auto-proposes meeting slots in Outlook or Teams with a context summary so both parties arrive prepared. This transforms informal knowledge sharing from serendipitous to systematic without adding bureaucracy.

Problem Detected

Employee encounters an obstacle or unfamiliar challenge during daily work.

Intelligent Matching

System identifies colleagues with relevant experience and proven solutions.

Automatic Connection

Proposes meeting time with context summary; both parties arrive prepared.

Knowledge Transfer

Solution shared, relationship formed, organisational capability strengthened.

Timesheets, Planning & Ecosystem Integration

Eliminate Administrative Burden Whilst Strengthening Integration

Augmented Business transforms time tracking from a dreaded monthly chore into an automatic byproduct of daily work. The system pre-fills timesheets by project, activity, and duration based on check-in conversations, then routes them through your existing approval workflows. Native exports support common timesheet systems, whilst the Bring-Your-Own Connector SDK enables integration with any legacy platform—custom connections are quoted based on complexity.

Auto-Pre-Filled Timesheets

Project, activity, and time data extracted automatically from daily check-ins. Employees review and approve rather than creating from scratch.

Native Exports & Approvals

Common timesheet systems supported out of the box with standard approval workflows and audit trails maintained.

Bring-Your-Own Connector SDK

Implement timesheets in your current system—any legacy platform is eligible via add-on API. Custom connection quoted by complexity.

Comprehensive Integrations & Ecosystem

Microsoft 365 Suite

  • Teams (chat bot and app)
  • Outlook (calendar integration)
  • SharePoint (document context)

Business Systems

  • Confluence & Jira
  • ServiceNow
  • GitHub & GitLab
  • Google Drive

CRM & Support

  • Salesforce
  • Zendesk
  • Custom CRM platforms

Extensibility

  • REST API for custom integrations
  • Connector SDK for in-house systems
  • Webhook support for event-driven workflows

Multilingual Voice & Translation: Truly Sovereign Communication

On-Premise Machine Translation & Speech Recognition

Augmented Business supports multilingual teams without compromising data sovereignty. Our on-premise MT/ASR (machine translation and automatic speech recognition) runs entirely on your infrastructure, enabling phone-bot check-ins in multiple languages with zero external API calls or cloud dependencies.

Each team can configure its preferred language and domain-specific glossary, ensuring technical terminology, product names, and industry jargon are translated accurately. This capability is particularly critical for organisations operating across European markets or those with distributed, multilingual workforces.

Speech-to-Text

Local ASR converts voice check-ins to text without external services.

Zero Cloud Calls

All translation happens on-premise; no data leaves your perimeter.

Custom Glossaries

Per-team terminology ensures accuracy for technical and domain-specific language.

Sovereignty, Security & Compliance: Trust Built Into Every Layer

Augmented Business is architected from the ground up for organisations with stringent security, privacy, and regulatory requirements. We don't offer sovereignty as an optional add-on—it's the foundation of our platform. Every component runs on your infrastructure, under your control, with cryptographic guarantees and comprehensive audit trails.

On-Premise by Default

All models, data, and processing run inside your perimeter. No external API calls, no cloud dependencies, no data exfiltration risk. You maintain complete sovereignty over your intellectual property and operational intelligence.

Customer-Managed Encryption

Customer-managed keys via HSM or KMS, field-level encryption for sensitive data, and zero-retention LLM mode ensure prompts and outputs aren't persisted beyond your policy. You control the keys; we never have access to plaintext.

Automated Redaction

Redaction pipelines automatically remove personally identifiable information (PII) and secrets before knowledge is shared across teams. Configurable policies ensure compliance with your data classification standards.

GDPR by Design

Purpose limitation, data minimisation, access rights, and erasure capabilities built into the architecture. Subject access requests and right-to-be-forgotten workflows supported natively.

EU AI Act Readiness

Risk management framework, human oversight mechanisms, comprehensive auditability, and technical documentation aligned with EU AI Act requirements for high-risk AI systems.

Security Audit Available

Full security audit documentation available on request, including penetration testing results, threat model, and security architecture review.

Built in Europe. Powered by GreyCat v7 (real-time temporal-graph engine) and a local high-performance LLM. Designed for organisations that refuse to compromise on data sovereignty, security, or compliance.

Measurable Outcomes: Evidence-Based Impact

Augmented Business delivers quantifiable improvements across operational efficiency, knowledge continuity, and leadership visibility. These benchmarks represent indicative outcomes observed across deployments—your specific results will be refined through a tailored ROI simulation in your context.

60%

Reduction in Rework Time

Time lost to solving already-solved problems eliminated through systematic knowledge reuse and solution discovery.

70%

Faster Issue Resolution

Mean time to resolution decreased through expert matchmaking and instant access to proven solutions from across the organisation.

50%

Time Savings on Timesheets

Administrative burden reduced through AI pre-filling and smart & seamless approvals, freeing employees for higher-value work.

Beyond Efficiency: Strategic Advantages and 5x Managerial Visibility

Managers gain more insights into team progress, obstacles, and emerging risks through continuous reports and proactive alerts.

Knowledge Continuity

Preserve critical expertise despite employee turnover, absences, or retirement. New hires access institutional knowledge from day one, accelerating onboarding and reducing the "knowledge cliff" when senior employees depart.

Proactive Risk Management

Weak-signal detection identifies emerging problems before they escalate. Recurring issues surface automatically, enabling root-cause analysis and systematic resolution rather than repeated firefighting.

Deployment & Success Plan: From Scoping to Scale in Four Weeks

Augmented Business follows a structured deployment methodology designed to minimise disruption whilst maximising adoption and impact. Our four-week implementation path takes you from initial scoping through pilot validation to organisation-wide scaling with full enablement and support.

1
1

Week 1: Foundation

Scoping & Infrastructure

  • Security review and sign-off
  • On-premise infrastructure provisioning
  • Connector configuration for existing systems
  • Access control and permission mapping
2
2

Week 2: Customisation

Interview Design & Tuning

  • Check-in question design tailored to your teams
  • RAG tuning for domain-specific terminology
  • Dashboard and report configuration
  • Multilingual setup if required
3
3

Week 3: Validation

Pilot Launch (2–3 Teams)

  • Controlled rollout to selected pilot teams
  • Daily monitoring and rapid iteration
  • User feedback collection and refinement
  • Early outcome measurement
4
4

Week 4: Scale

Organisation-Wide Rollout

  • Phased scale-out to additional teams
  • Administrator training and handover
  • End-user enablement materials
  • Quarterly success plan established

This timeline assumes infrastructure readiness (on-premise servers or private cloud allocation). For organisations requiring additional change management support or leadership ritual design, we offer optional coaching services to embed the check-in practice into existing team rhythms and management cadences.

Pricing: Transparent, Predictable, Sovereign

Clear Commercial Model Aligned to Value

Augmented Business pricing reflects our commitment to sovereignty and transparency. Unlike SaaS models where you pay indefinitely for access to your own data, our structure separates the one-time implementation investment from the ongoing subscription, giving you complete cost predictability and independence.

The implementation cost covers the on-premise RAG infrastructure, dedicated server provisioning, integration connectors, security hardening, and initial customisation. Once deployed, you own and control the entire stack—no vendor lock-in, no data hostage scenarios.

Implementation

From €70,000

On-premise RAG implementation with dedicated server, infrastructure setup, connector configuration, security hardening, and initial customisation.

Subscription

€2 per User per Week

Includes platform updates, priority support, model improvements, feature releases, and quarterly success reviews. No hidden fees or usage-based charges.

Data Sovereignty

100% Included

Complete data sovereignty with zero external dependencies, customer-managed encryption keys, and on-premise processing. Your data never leaves your perimeter.

Optional Services

  • Change Management Coaching: Embed check-in practices into existing team rhythms and management cadences
  • Leadership Ritual Design: Custom workshop facilitation to align leadership behaviours with continuous intelligence practices
  • Custom Connector Development: Bespoke integrations for legacy systems, quoted based on complexity and scope

All pricing excludes VAT. Volume discounts available for deployments exceeding 500 users. Enterprise agreements with multi-year commitments receive preferential terms and extended support SLAs.

Use Cases: Industry-Specific Applications

Augmented Business adapts to diverse operational contexts whilst maintaining its core value proposition: capturing frontline knowledge, eliminating rework, and accelerating resolution. These use cases illustrate how organisations across sectors deploy the platform to address their specific challenges.

Manufacturing & Maintenance

Eliminate recurring equipment breakdowns by spreading shop-floor fixes and operator insights across shifts and locations. New hires ramp up faster by accessing tribal knowledge about machine quirks, optimal settings, and troubleshooting sequences. Reduce unplanned downtime through systematic capture of maintenance best practices.

Consulting & Professional Services

Reuse project accelerators, proposal templates, and delivery methodologies across engagements. Reduce onboarding time for new consultants by giving them instant access to case studies, client solutions, and lessons learnt. Cut proposal lead-time by surfacing relevant past work and team expertise automatically.

IT & Engineering

Halve mean time to resolution on recurring incidents through expert matchmaking and solution reuse. Enable cross-team knowledge flow to prevent duplicated tickets and siloed expertise. Accelerate root-cause analysis by surfacing similar historical incidents and their resolutions with full context.

Utilities & Infrastructure

Capture field insights from distributed operations teams to improve dispatch efficiency, root-cause analysis, and service reliability. Preserve critical knowledge about ageing infrastructure, non-standard configurations, and local conditions that impact maintenance and emergency response.

Banking, Insurance & Public Sector

Sovereign capture of operational know-how with strict compliance, comprehensive audit trails, and automated PII redaction. Meet regulatory requirements for explainability, data residency, and governance whilst improving operational efficiency and employee capability development.

Case Snapshots: Anonymised Client Outcomes

These anonymised examples demonstrate the tangible business impact Augmented Business delivers across different operational contexts. Outcomes vary based on organisation size, maturity, and specific implementation scope—your results will be modelled during the ROI simulation phase.

Manufacturing: Cross-Line Knowledge Reuse

A mid-sized European manufacturer deployed Augmented Business across four production lines with 180 operators. Within six weeks, recurring defect rates decreased by 34% as operators discovered that solutions found on Line A directly addressed problems on Lines C and D. The system automatically surfaced these connections, eliminating repeated troubleshooting and trial-and-error.

Key Metric: 34% reduction in recurring defects, 22% reduction in quality-related downtime.

Consulting: Solution Pattern Reuse & Faster Onboarding

A professional services firm with 350 consultants implemented Augmented Business to capture project learnings and delivery best practices. After three months, analysts measured a 22% increase in reuse of solution patterns, templates, and methodologies across client engagements. New hire onboarding time decreased by 30% as junior consultants accessed contextual knowledge instantly.

Key Metric: 22% increase in solution reuse, 30% reduction in onboarding time, 18% improvement in proposal win rate.

Internal IT: MTTR Reduction Through Expert Matching

An enterprise IT department supporting 5,000 employees used Augmented Business to tackle recurring support tickets and knowledge silos. The platform automatically matched help-desk engineers with colleagues who'd resolved similar issues previously. Mean time to resolution (MTTR) for known-issue categories decreased by 47% within two months, and ticket duplication fell by 38%.

Key Metric: 47% reduction in MTTR for recurring issues, 38% fewer duplicate tickets, 12% improvement in first-contact resolution rate.

Frequently Asked Questions

Clear answers to the questions we hear most often from prospective clients evaluating Augmented Business for their organisations.

Do we need a public cloud?

No. Everything runs on your servers or your private hosting environment. There are no external dependencies, no cloud API calls, and no data leaving your perimeter. Complete sovereignty is the default architecture.


Can we customise the check-ins?

Yes—extensively. Customise by team, project, period, and language. The question set, tone, vocabulary, and frequency adapt to each team's context. Multilingual support and voice check-ins via phone bot are supported entirely on-premise.


How long does deployment take?

Typically 10 business days for an initial scope, assuming infrastructure readiness. Week 1: scoping and setup. Week 2: customisation and tuning. Week 3: pilot with 2–3 teams. Week 4: scale-out and handover. Timeline may extend for complex integrations or change-management requirements.


How do you guarantee confidentiality?

Multiple layers of protection: On-premise deployment by default, customer-managed keys via HSM or KMS, field-level encryption, and zero-retention LLM mode. Redaction pipelines automatically strip PII and secrets before knowledge sharing. You control access, encryption, and retention—always.

What about integrations?

Comprehensive and extensible. Native Microsoft 365 support (Teams, Outlook, SharePoint), popular business systems (Jira, ServiceNow, Confluence, GitHub, GitLab, Salesforce, Zendesk), and a Bring-Your-Own Connector SDK for legacy environments. REST API for custom workflows and in-house systems.


Can we export to our timesheet or ERP system?

Yes. Native exports and approval workflows for common timesheet systems, plus custom connectors for your current setup. The Bring-Your-Own Connector SDK enables integration with any legacy platform—custom development quoted based on complexity and scope.


Is it compliant with EU AI regulations?

EU AI Act readiness built-in. We provide comprehensive artifacts: risk management framework, human oversight mechanisms, audit trail documentation, and technical documentation aligned with high-risk AI system requirements. Security audit available on request.


What if we want a phased rollout?

Recommended and supported. Most clients start with 2–3 pilot teams, validate outcomes over 4–6 weeks, then scale progressively. The platform scales from 10 to 10,000+ users without architectural changes. Phased licensing available to match your rollout schedule.

CONTACT US


DataThings — Crafting your Sovereign AI

DataThings
5 Rue de l'Industrie
L-1811 Luxembourg

contact@datathings.com
+352 20 60 03 15

© DataThings — All rights reserved.